Washer repair

My washer went out but is on service contract.  Lowes makes you jump through some hoops to get service.  I had to register on their website before I could make the request.   I wanted a repair person to come out tomorrow.  Instead it is going to have to be next week sometime.   I scheduled it for Friday, next week, which I am going to need to take off at least the afternoon.  (Want to take Friday off anyway because I have something special going on that weekend.)